1. Order Cancellation and Refunds

If an order is cancelled by the system or our team, the refundable amount for the cancelled portion will be automatically credited to your GlobalPanel24 account balance. The refund amount depends on the order status and the portion of the service that was not delivered.

Completed orders and services already delivered are generally not eligible for a refund unless otherwise required by applicable law or approved under our support review.

2. Wrong or Invalid Links

Customers are responsible for submitting the correct profile URL, post link, video link or other required information when placing an order. If an incorrect, invalid, private or unsupported link is submitted, the order may need to be cancelled.

Please double-check all links and order details before submitting your order. Once processing has started, cancellation may not always be possible.

3. Partial Orders and Incomplete Delivery

Some social media services may deliver partially because of platform restrictions, changes in visibility, service limitations or other factors. If an order is marked as partial, any refundable undelivered portion will be calculated according to the service system and credited to your account balance when applicable.

Please allow the service's stated delivery time to pass before reporting an order as incomplete or delayed.

4. Orders in Processing or Pending Status

Orders marked as pending, in progress or processing are not automatically eligible for cancellation. The system may need time to receive an update from the service provider. If you experience an unusual delay, contact support with your order ID so the status can be reviewed.

5. Incorrect Service Selection

Customers should review the service description, minimum quantity, delivery speed, refill terms and other listed conditions before ordering. Selecting the wrong service or quantity does not guarantee a refund, particularly when the order has already started or been completed.

6. Account Balance Refunds

Eligible order refunds are generally credited to the user's GlobalPanel24 account balance for use on future orders. A credit to the panel balance is not the same as a refund to the original bank account, card, wallet or cryptocurrency address.

If you believe a refund has not been credited correctly, contact our support team and provide the relevant order ID and transaction details. Requests for refunds to the original payment method, where available, will be reviewed according to the payment provider's rules and applicable requirements.

7. Deposits and Payment Issues

If a payment has been completed but your panel balance has not been updated, please contact support with your payment reference, transaction ID and deposit details. Do not send passwords or full payment card details.

Duplicate payments, failed deposits and other payment issues will be reviewed using the available transaction records. Any adjustment or refund will depend on verification, the payment method and applicable requirements.

8. How to Request Help

For an order cancellation, missing refund or payment issue, contact GlobalPanel24 through the support channel available on our website. Include your order ID or transaction reference and a clear explanation of the problem so our team can review it efficiently.

9. Policy Updates and Legal Rights

GlobalPanel24 may update this Refund Policy when our services or operational requirements change. The latest version will be published on this page. Nothing in this policy is intended to remove any consumer rights that cannot legally be excluded under applicable law.